Privacy Policy

Effective Date: 30/02/2025

1. Introduction

Thrive Ignite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (https://www.thriveignite.com.au/) or our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information necessary to provide our services, including but not limited to:

  • Personal Identifiable Information (e.g., name, email, phone number, and billing details)

  • Health Information (only if voluntarily provided for Pilates training or related services)

  • Technical Data (e.g., IP address, browser type, cookies, and website usage data)

3. How We Collect Information

We may collect personal information in the following ways:

  • When you visit our website

  • When you book a class or purchase a membership

  • When you subscribe to our newsletter or promotions

  • When you contact us via email, phone, or online forms

  • Through cookies and tracking technologies on our website

4. How We Use Your Information

We collect and use your personal information for the following purposes:

  • To provide our services, including class bookings and customer support

  • To process payments and transactions

  • To send updates, promotions, or marketing communications (with your consent)

  • To improve our website and services

  • To comply with legal obligations

5. Disclosure of Personal Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service providers (e.g., payment processors, booking systems, email marketing platforms)

  • Regulatory authorities when required by law

  • Third parties in case of a business transfer, merger, or sale

6. Security of Your Information

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is entirely secure, and we encourage users to take precautions when sharing personal information.

7. Your Rights and Choices

Under the Australian Privacy Act, you have the right to:

  • Access your personal information

  • Request corrections to inaccurate or outdated information

  • Withdraw consent for marketing communications

  • Lodge a complaint if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, track usage data, and improve our services. You can manage or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

11. Contact Us

For any questions, concerns, or privacy-related inquiries, please contact us at:

Thrive Ignite
Unit 2/22-25 Orlando St Coffs Harbour, NSW, 2450
Email: coffs@thriveignite.com.au
Phone: 0433133079